Terms of Service

1. Agreement to Terms

By accessing or using PutterVR's products, services, and website (collectively, the "Services"), provided by SMB IT Ltd, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Services.

2. Use of Our Services

You may use our Services only if you can form a binding contract with SMB IT Ltd (operating as PutterVR), and only in compliance with these Terms and all applicable laws. When you use our Services, you must:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized use of your account
  • Accept all responsibility for activity that occurs under your account

3. Purchases and Payment

If you wish to purchase any product or service made available through the Services, you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, billing address, and shipping information.

You represent and warrant that:

  • You have the legal right to use any payment method(s) in connection with any purchase
  • The information you supply to us is true, correct, and complete

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product availability, errors in the description or price of the product, or errors in your order.

4. Returns and Refunds

Our return and refund policy is as follows:

  • Products may be returned within 14 days of receipt in accordance with UK Consumer Rights Act 2015
  • You have an additional 14 days to return the goods after notifying us of cancellation
  • Products must be in original condition and packaging
  • We will refund the full purchase price including standard delivery costs
  • Return shipping costs are your responsibility unless the product is faulty
  • Refunds will be processed within 14 days of receiving the returned item

5. Intellectual Property

The Services and their original content, features, and functionality are and will remain the exclusive property of SMB IT Ltd (operating as PutterVR) and its licensors. The Services are protected by UK and international copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

6. User Content

Our Services may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Services, including its legality, reliability, and appropriateness.

By posting Content to the Services, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Services.

7. Prohibited Uses

You may not use our Services:

  • For any unlawful purpose
  • To solicit others to perform unlawful acts
  • To violate any applicable UK or international laws, regulations, rules, or ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code

8. Disclaimer of Warranties

To the fullest extent permitted by UK law, the Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We exclude all conditions, warranties, representations or other terms which may apply to our Services or any content on it, whether express or implied.

SMB IT Ltd does not warrant that the Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Services or the server that makes them available are free of viruses or other harmful components.

9. Limitation of Liability

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Services or any content on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our Services.

In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

10. Indemnification

You agree to defend, indemnify, and hold harmless SMB IT Ltd, PutterVR and its licensees and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

11. Termination

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: hello@puttervr.com